Card Services

Faysal Bank Card Management

How to activate, block, unblock, and generate virtual cards, without waiting on a helpline call.

Activate via app or WhatsApp
Instant Virtual Card generation
24/7 international line: 111-11-71-71

Written & reviewed by Dildar Hussain — 10+ years in Pakistani banking, BS Banking & Finance (NUML University) · Reviewed: August 21, 2026

Activate, block, or unblock a Faysal Bank card in minutes through the DigiBank app or WhatsApp \u2014 no branch visit or helpline call needed.

Activation needs your ATM PIN + an OTP, nothing else
Virtual Cards are online-only \u2014 no ATM or POS use
PKR 500,000/year combined limit across all Virtual Cards on one CNIC
Calling from abroad? Use (+92 21) 111-11-71-71

Most card problems — activating a new card, blocking a lost one, generating a card for a single online purchase — are handled faster inside Faysal DigiBank than by calling the helpline. Here's exactly how each one works.

How to Activate a New Debit or Noor Card

How to Activate a Faysal Bank Card by Channel
Channel	Steps
Faysal DigiBank (App or Internet Banking)	Log in → Cards module → select Debit/Noor Card → tap Activate → enter your ATM PIN → validate the OTP
WhatsApp Banking	Type "HI" to 0310-1786786 → select Card Activation → Debit Card → provide the requested details → confirm activation

Calling from abroad to activate or manage a card? Dial (+92 21) 111-11-71-71 instead of the domestic helpline number.

How to Block or Unblock a Card

If a card is lost or stolen, block it immediately — through Faysal DigiBank, through WhatsApp Banking, or by calling the Contact Centre directly at (+92 21) 111-11-71-71. Faysal Bank explicitly recommends the app or WhatsApp route for speed rather than waiting on a call queue. The same Cards module used for activation handles blocking and unblocking, along with setting channel-specific limits for ATM, POS, and e-commerce transactions separately — useful if you want to turn off international or online usage without blocking the card entirely.

Faysal DigiBank Virtual Card

A Faysal DigiBank Virtual Card is a digital, MasterCard-powered stored-value card generated instantly inside the app or Internet Banking — its own card number, CVV, and expiry, with no physical card ever issued. It works for online/e-commerce purchases anywhere MasterCard is accepted, but cannot be used for ATM withdrawals or in-person POS purchases — it's an online-only tool.

Burner Card

Single-use: can't be topped up and expires automatically the moment it's used once — ideal for a one-off purchase you don't want linked to your main card.

Reloadable Card

Top up anytime through the DigiBank app, valid for up to 3 years — better for recurring subscriptions or regular online shopping.

You can generate more than one Virtual Card, but every card issued against your CNIC shares a combined aggregate loadable limit of PKR 500,000 per year. Locking a Virtual Card blocks it temporarily; deleting it blocks it permanently and refunds any remaining balance back to your own account — refunds can't be sent anywhere else.

Business Debit Cards

Faysal Bank's Business Debit Card follows the same activation and blocking process as a personal debit card, with business-specific extras: complimentary access to 1,000+ airport lounges worldwide, tailored business discounts, and travel/medical/e-commerce protection. Apply at any branch; for details call Customer Care at 021 111 06 06 06.

Deactivating Internet Banking Entirely

To switch off Faysal DigiBank Internet Banking access altogether (not just a single card), log in → Settings → My Profile → Deactivate Account, or call the 24/7 Call Center at 111 06 06 06. Eligibility to register in the first place covers all current/savings (CASA) account holders, either-or-survivor joint account holders, and Noor Card holders — registration itself is free.

Frequently Asked Questions

How do I activate my Faysal Bank debit card?

Log in to Faysal DigiBank, go to the Cards module, select your debit card, tap Activate, enter your ATM PIN, and validate the OTP. You can also activate via WhatsApp Banking by messaging HI to 0310-1786786.

Can I use a Faysal DigiBank Virtual Card at an ATM?

No. A Faysal DigiBank Virtual Card works only for online and e-commerce purchases wherever MasterCard is accepted \u2014 it cannot be used for ATM withdrawals or in-person POS purchases.

Good For

Activating a new debit or Noor Card without a branch visit
Blocking a lost or stolen card immediately, from the app or WhatsApp
Generating a one-time or reloadable Virtual Card for online shopping
Understanding the PKR 500,000 annual Virtual Card loading limit

Want the exact terms for your situation?

Speak to Faysal Bank directly — terms, eligibility, and pricing vary by relationship and are confirmed at application.

Visit Faysal Bank Official Website See FABL Bank Profile