Mashreq Bank Website — Quick Reference
A one-page snapshot of Mashreq Bank Pakistan: what it is, how to reach it, and where to go for more detail.
- Digital-Only Bank
- SWIFT: MSHQPKKKXXX
- Est. Pakistan 2025
- Official Website
- mashreq.com/en/pk
- Mobile App
- Mashreq Pakistan (iOS/Android)
- Customer Care
- 021-32659508
- Fraud Helpline
- +92-21-111-000-636
- SWIFT/BIC
- MSHQPKKKXXX
- Head Office
- DHA Phase 6, Karachi
- Regulator
- State Bank of Pakistan
- Min. Balance
- None
Last verified: 3 Sep 2026 — figures on this page can change; re-check against mashreq.com/en/pk before relying on them.
If you just need the essentials on the Mashreq Bank website and how to reach Mashreq Bank Pakistan, this page has them in one place — pulled from Mashreq's own official pages rather than aggregator guesses.
Official Channels
Mashreq Bank Pakistan's official website is mashreq.com/en/pk/home. Almost all retail banking — account opening, transfers, bill payments, card management, and complaints — happens through the Mashreq Pakistan mobile app rather than the website, since Mashreq operates as a Digital Retail Bank with no branch network of its own.
Key Contact Points
| Purpose | Contact |
|---|---|
| Customer Care Unit | 021-32659508 |
| Report Fraud | +92-21-111-000-636 |
| Customer Care Email | pakistancustomercare@mashreq.com |
| Head Office Address | Plot 22-C, Lane 8, Khayaban-e-Ittehad, DHA Phase 6, Karachi |
Contact details confirmed from Mashreq's official Customer Care and Fraud Awareness pages.
At a Glance
Mashreq Bank Pakistan Limited is a subsidiary of UAE-based Mashreqbank PSC, licensed by SBP as a Digital Retail Bank in September 2025. It offers Islamic and conventional current and savings accounts, a Non-Resident Pakistani account, and business accounts through Mashreq NEO BIZ — all opened and managed via its mobile app rather than in person.
How to Verify the Latest Information
Banking facts change — new fee schedules, updated rates, or a revised contact number can all go live between our reviews. Before relying on anything above for a real transaction, cross-check it against mashreq.com/en/pk/about-us, the primary source this page draws from.
FAQs
What is Mashreq Bank Pakistan's official website?
The official website is mashreq.com/en/pk/home, though most day-to-day banking happens through the Mashreq Pakistan mobile app.
How do I contact Mashreq Bank Pakistan?
Call the Customer Care Unit at 021-32659508 (Mon–Fri, 9:00 AM–6:00 PM) or email pakistancustomercare@mashreq.com. For suspected fraud, call +92-21-111-000-636.
What is Mashreq Bank Pakistan's SWIFT code?
MSHQPKKKXXX (8-character base code: MSHQPKKK).
Good For
- A fast lookup of Mashreq's official contact numbers and website
- Confirming the SWIFT code before an international transfer
- Getting oriented before diving into a specific Mashreq topic
- Comparing quick facts against other banks on PakFinHub
Explore Mashreq in depth
Every number and fact here links to a full page with sourcing.
Similar Banks
More on Mashreq
Bank Overview
Ownership, licensing, and key facts.
Account Opening
Every NEO account type and how to open one.
Mashreq NEO App
Mobile app features and account opening.
Near Me (Locations)
Head office and partner cash points.
ATM Network
Free withdrawals and partner ATM access.
Cards & Discounts
Debit cards and cashback offers.
Careers
How Mashreq Pakistan hires.
Helpline & Complaints
Contact numbers and escalation path.
SWIFT Code & IBAN
MSHQPKKKXXX and IBAN generation.
Profit Rates
Savings and current account profit rates.
Security & Fraud
How Mashreq protects deposits and accounts.
Support Hours
When Mashreq's app and support desk are available.
Financial Results
FY2025 audited results and Q1 2026 update.
Latest News
Partnerships, product launches, and announcements.
For independent verification, see State Bank of Pakistan, Mashreq Pakistan, Banking Mohtasib Pakistan.